FAQ – MOST FREQUENTLY ASKED QUESTIONS

What exactly is included in the excursions I book?
Our bike itineraries are all-inclusive and include:
– AMI BIKE Instructor
– e-bike or mountain-bike
– MIPS certified helmets
– civil liability insurance
– tastings (if included in the excursions. Some tours do not have tastings). Check the details of each route. Click here for more info

Why should I use an e-bike?
Because the use of the e-bike allows you to overcome the limits of the muscle bicycle.

Can I choose a bike other than the e-bike?
Sure, specify it in your booking request.

Can I use my bicycle?
Certainly. You can use yours. The price will be discounted.

The helmet is included, but I would like to bring my own, would that be possible?
Yes, if you have a personal helmet you can safely use yours

Could I avoid wearing a helmet while biking?
No, the helmet must always be worn for safety reasons.

Are your excursions suitable for children?
Our routes are suitable for children over 14.

Can I choose the size of my bike?
Yes. Between S, M, L and XL.

Do I have to be an athlete to do Tuscany In Bicycle excursions?
Absolutely not! Our routes are pedal-assisted bike rides suitable for everyone who is able to ride a bicycle.

What are the requirements to participate in the activities?
Our e-bike routes, as already mentioned, are suitable for all those who know how to ride a bicycle. We will evaluate the level of the group together to adjust the difficulties. They are not for experienced cyclists. However, it is imperative that you are able to handle a bicycle on main roads with traffic (even if there will be few such stretches) and that you are able to ride a bicycle with safety and responsibility. This is why the minimum age is 14 years. Our tours are designed to be safe and relaxing, but are not recommended for pregnant women.

Is the first level instructor certified?
Stefano Pecchioli and the other guides are AMI-BIKE certified first level instructors (card n. AT-04120248-20 / 21 CSI Modena)

What are the cancellation terms?
The cancellation of the reservation is free up to 7 days before the date of the excursion.

Can I request an overnight stay or a restaurant reservation or other additional services?
Of course, we offer personalized tours complete with accommodation, transfers and so on in collaboration with our partner tour operators and travel agencies (see “E-bike holidays” menu item).

Will the excursion be canceled if it rains?
Yes. In case of cancellation, the operator, in agreement with the customer, will establish a new date.

What forms of payment do you accept?
Bank transfer after registering and completing the detailed form for payment and release.

Still have questions? Contact us!!